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Choosing a Treatment Center

Are You Seeking Drug Abuse Treatment? Know what questions to ask.

To assist someone in finding the best help possible treatment for substance abuse, it's recommended that you ask the following types of questions to learn more about a provider's level of expertise and services. Below are several helpful questions to consider asking during your search, many which are recommended by the National Institute on Drug Abuse.

1. What kind of treatment programs does the alcohol and drug rehab center offer?

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Different treatment centers call themselves by different names. In order to sort through the industry terminology and acronyms, you should know that there are generally only three categories of programs a center will fall into: residential or inpatient treatment, day/night treatment or partial hospitalization and outpatient treatment. Gateway Treatment Centers offer a full continuum of care to treat alcohol and substance abuse as well as co-occurring disorders. With eleven convenient treatment centers - located in Chicago, throughout the state of Illinois and near St. Louis–Gateway meets individual needs through the use of evidence-based treatment practices in our residential, outpatient and day/night programs.

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2. Does the program use treatments backed by scientific evidence?

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Effective drug abuse treatments can include behavioral therapy, medications, or, ideally, their combination.

Gateway focuses on providing the most effective therapies and clinical approaches throughout an individual's treatment, including the use of evidence-based practices. Evidence-based practices are drug and alcohol treatments that integrate professional research and clinical expertise to achieve the best outcome for an individual and are proven to work.

Gateway centers also offer medication assisted treatment as part of our comprehensive substance abuse treatment programs. This effective treatment option assists individuals with modifying their behavior to make better lifestyle changes for long-term success. Medication assisted treatment can help reduce or eliminates cravings, decreases withdrawal symptoms and reduce the risk of relapse.

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3. How long has the treatment provider been in business?

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You want to find an established treatment provider with a track record of success.

With more than 40 years of substance abuse treatment experience, rest assured that the substance abuse specialists at Gateway will take the time to learn about each person's unique situation to gain an understanding of the specific needs. We then develop a customized treatment plan with recommendations for the most appropriate care based on an individual's substance abuse and mental health history. Gateway's ultimate goal is to provide each and every person with the knowledge, therapy, counseling and tools needed to live a life free of drugs and alcohol.

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4. Does the program tailor treatment to the needs of each patient?

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No single treatment is right for everyone. The best treatment addresses a person's various needs, not just his or her drug abuse.

We offer a comprehensive approach to treating substance abuse, which includes responding to the unique biological, psychological, social and familial issues of men and women. Gateway engages both adults and teens through a variety of highly effective clinical approaches and therapies to help them find lasting recovery. On average, Gateway's programs have a 10% higher successful treatment completion rate when compared to other Treatment Providers (Based on information reported by the IL Department of Human Services Division of Alcoholism and Substance Abuse).

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5. Is the program effective at addressing mental health and substance abuse issues?

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Gateway is a recognized leader among behavioral health care providers in offering substance abuse treatment, as well as treatment for individuals that are diagnosed with co-occurring mental health and substance abuse problems. With more than 40 years of treatment experience, our professional staff provides you with the individualized care needed to treat co-occurring disorders to ensure lasting recovery. Our integrated treatment plans are designed to concurrently address an individual's substance abuse and mental health problems.

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6. How long do you expect treatment to last?

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Remaining in treatment for the right period of time is critical.

At Gateway we know the duration of treatment varies based on the extent of a person's substance abuse history and dedication to recovery. Unlike some treatment centers, we do not offer one-size-fits-all treatment plans, so the length of treatment varies by person. Our treatment plans are tailored to meet the specific needs of each individual and our goal is to provide each person with education, counseling and therapy needed to live a life free of drugs or alcohol.

An an Intensive Outpatient treatment program, individuals participate in group and family counseling sessions several times per week, as well as one-on-one counseling sessions with their primary counselor. Treatment is usually four sessions per week that are three hours each, based on an individual's needs.

Most individuals remain in an Intensive Outpatient Program for four to six weeks before transitioning into less intense weekly Aftercaresessions. If you have a strong support system, a stable living situation and the internal motivation to change, this program could be the right match.

Although outpatient treatment may work for many people, shouldresidential treatment be necessary, two to four weeks is typical.

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7. What is the environment like?

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It is important for individuals in substance abuse treatment to experience a safe and supportive environment that empowers them.

We understand that what you or your loved one are going through isn't easy and you may be faced with many challenges. At Gateway Treatment Centers we believe that through treating others with respect, warmth and empathy, positive change does happen. As bonds are formed and connections with others are made, individuals in recovery often achieve a sense of safety, support and strength.

All our treatment centers offer non-committal in-person and online tours to give you a better understanding for what our treatment atmosphere is like. Find a location and view our online tour now.

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8. What type of accreditation or licensing does the treatment center have?

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Addiction treatment centers must be licensed by the state government agency that oversees them and should be accredited by The Joint Commission.

All Gateway Foundation Alcohol & Drug Treatment Centers are licensed by the state of Illinois and accredited by The Joint Commission, just as the hospitals in your community are accredited. Specially trained health care professionals who are experts in the field personally visited our centers to conduct a review that monitors how well the staff performs services and protects clients.

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9. What credentials and licenses does the program's clinical staff hold?

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The provider should have licensed clinical and behavioral healthcare professionals.

At Gateway Treatment Centers, we understand the importance of integrated treatment planning, which means each client is assigned a team of highly-trained, multidisciplinary licensed substance abuse professionals. This provides the most effective and integrated treatment planning from on-site medical doctors, nurses, psychiatrists and addiction counselors.

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10. Can you please share your client satisfaction rating?

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A treatment center should be able to tell you the most current level of client satisfaction.

At Gateway Treatment Centers, we are proud of our track record of success. In fact, satisfaction ratings from Gateway alumni and their families are more than 90%.*

And 9 out of 10 clients would refer Gateway for drug abuse treatment to a family member or friend.*

*As reported from Press Ganey an independent organization which gathers post-treatment surveys from Gateway clients and provides unbiased reports on levels of customer satisfaction.

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11. What type of help is available for families?

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The treatment center should offer family programs that include counseling and education.

Gateway recognizes the immediate and long-term benefits to individuals in recovery when their families are involved in treatment, and engages families in counseling and substance abuse education programs. Our Family Programs are designed to answer the questions families have and to help parents, spouses, siblings and significant others learn how to better cope with the substance abuse issues of loved ones in treatment.

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12. Do you work with insurance companies?

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You should understand up front what is covered under your healthcare benefits so there are no surprises. Since this may be tedious and time consuming, it's a good idea to have someone familiar with the process help you.

Your insurance co-pay and deductibles go further at Gateway Treatment Centers. We are a preferred, or in-network provider, for most benefit plans. We accept Blue Cross/Blue Shield, United Behavioral Health and Aetna to name just a few.

Our knowledgeable and dedicated staff is here to help you understand what services are covered by insurance to pay the cost of alcohol and drug treatment for you or your loved one. Our admissions counselors will provide a verification of benefits summary to help understand co-pay amounts and what treatment costs are covered by insurance benefits.

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13. Is treatment gender specific?

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Gender-specific substance treatment programs are specifically to meet the unique biological, psychological, social and familial needs of men and women, which can vary significantly.

We offer a comprehensive approach to treating substance abuse, which includes responding to the unique biological, psychological, social and familial issues of men and women. Several of our centers provide completely separate Residential Programs for men and women and teen boys and girls, with separate living quarters and therapy sessions. We also provide an environment which offers co-ed therapy and counseling for men and women with separate living quarters for men and women.

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14. Can I visit someone while they are in treatment?

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Family support can be an invaluable source of inspiration for individuals in treatment.

At Gateway Treatment Centers, visitation is permitted if it is in the best interest of the person in treatment. We encourage family members, spouses, partners, parents, children and siblings to attend theFamily Programs as well as visiting hours.

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15. Is there ongoing support after leaving treatment?

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You want to find a provider that offers support after treatment is completed, such as aftercare, alumni programs and recovery groups.

Gateway is committed to providing you a full range of care, and that includes providing support after you've completed one of our programs. At the end of treatment, you will be referred to weekly Aftercare sessions. Aftercare includes counseling sessions that help you move from active treatment to coaching, developing effective relapse-prevention plans, support through recovery group involvement and access to Gateway's life-long recovery support in our Alumni Program.

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